LLLReptile customer testimonials
Hi, I would just like to say thank you, my 2 reptiles came in super fast and in good Healthy condition.! Customer service was excellent at answering my questions, and super friendly. I look forward from buying from y'all again.
I received my baby Savanah monitor on time and very well packed. He was a bit cold, as this is Montana, but he warmed up quick and started acting like a normal curious Savannah. He ate the first night and then quit. 2 days later he's eating again and has a huge appetite. He demands he be fed by 8am, and is a voracious eater. We just love him. And are so thrilled with LLL reptile. Thank you so much for the very bright spot you sent in these dark days. He is perfect!! I called to ask a few questions and the customer service was top notch. Thank you!!
Hello! I just ordered a male citrus beardie from LLL and I gotta say; my experience was absolutely, unbelievably great especially for the price! The shipping was right on time and when I brought him home he was perfectly healthy, well fed, totally calm, and the exact size of animal I was anticipating. Customer service on the phone was fantastic. I love my new buddy and will definitely look to LLL for future purchases. Thank you!
My leopard gecko came and is loooving his new terrarium! Thank you so much for everything and the clear directions/communication with me. I was super nervous about the transportation and about housing my gecko, but the care sheets and the starter kit were great!
Hi, I just received my baby leather back beardie. He is so tiny but fills my heart with joy! I am highly satisfied with the whole process from ordering all the way to delivery. This is my first online order of live animal's. The instructions on how to handle he or she after opening are clear and easy to follow. Thank you, I will recommend your service.
Hello. I just received the baby Savannah monitor I ordered. He or she is perfect and absolutely adorable!! Thank you so much! I will highly recommend you! Take care and have a great day and be safe!
Just wanted to drop you a quick line to say Thank you!! My little guy arrived and is doing FANTASTIC. He is a little sassy, but I am working on that. To be expected with a GTP though. Your customer service, shipping and communication is top of the line. I will highly recommend you guys and will be buying from you again. I couldn't be more pleased! Thank you again and have a wonderful week!
Just wanted to say that I got my order in as scheduled and the little critter is acclimating well. Thank you very much again for a well packed order and a healthy little fellow!
My gorgeous little baby is doing fine. Already has a burrow dug and hiding away. Thank you for your excellent service and wonderful customer service. I am going to try to put recommendation on Facebook. Thanks again .
Thank you - she arrived healthy on time and was very well packed - really appreciate the heaters used in shipping. "Wanda" was active right away eating and is now settled in our setup with our male (Russian Tortoise) "Leo".
Hi everyone Can't tell you how beautiful and healthy this pair of giant Day Geckos is. Beautifully and carefully packed... More colorful and larger than i thought they'd be. Can't wait to get them into their enclosure. Many thanks
My testimonial: this is my first LLLReptile order, and I just wanted to say that I received my baby tortoise last week as scheduled and it was better than I had expected. The tortoise had good weight and was active and lively out of the box and seems to be acclimating well under my care, even more so than my other older tortoises I currently have when I had them shipped to me years ago as babies/juveniles. To top it all off, it is a really good looking baby tortoise, too, if I do say so myself, and I did not even notice the extra scute (I really had to look for the extra scute on this one to make sure it matched the order description!) No wounds, no chips, no scratches, no bruises, no nipped tail, no cuts: just a healthy, nice-looking baby tortoise who apparently is not too shy and loves to eat. Thank you very much, and I would definitely recommend LLLReptile for people looking for pet tortoises!
I recieved my feeder anoles today and they all arrived alive and healthy. I just wanted to thank you guys. That was the most professionally packed reptile shipment I've ever recieved from any other company. I will be returning for more feeders and more. Thanks again!
Thank you SO much for sending the replacement for my order of frozen feeders! You guys are awesome!! I've had numerous problems with UPS lately so when it arrived 24hrs late I felt so terrible I almost didn't tell you guys that it happened. I hate being the bearer of bad news, haha. You made it better and I applaud you for your great customer service =) I will definitely be looking for a place to leave a review or if you have any customer surveys I'd be happy to fill one out for you. I've been using your services for a few years and I'll remain a loyal customer for life! Take care and happy holidays
I got him!! He is amazing!! You guys packed him up so good, I am so happy.
Thank you so much!!!
Customer for life!
Thank you for the awesome worms! Arrived 100% alive and well. From now on your my main feeder insect supplier.
Extremely pleased. Maybe best packaging I have ever seen and have had many reptiles and frogs shipped. Very very well packaged and cared for. Was nice and warm when I opened the package and dug out the frog's container.
Thank you so much
Thank you ! My Beautiful baby got here ok.Thank you for packing her so well. I Love her and you guys. AAAA+++++
I just wanted to thank you guys for my lavender albino golden child motley retic. She's unbelievably beautiful and she's so friendly. I absolutely love her!
Just leaving you a good review, am from Connecticut and order pinky frozen mice from you, I will definitely be doing more business with you, from your customer service and easy online order , you are definitely a great company to order from again , customer service was polite and always answer my questions regarding my order Thank you again
Just received my baby Cwd he's beautiful spunky already eating,and jumped in his water for a dip. Thank you a very pleased customer!
My order came in right on time . The animals are very active and eating right away . I will definitely be doing more business with you in the future.
Just letting you know that my corn snake (Niblet) arrived this morning in excellent condition. Also the pueblan milk snake (Mango) that I ordered in June is doing great - growing and eating like a P-I-G hog. I am very impressed with your service - quality, promptness, packaging, etc. No complaints whatsoever. I will not hesitate to order from you again. Thank you.
Words can't describe how satisfied I am with my experience with lllreptiles. I ordered a Beardie from lll. They were prompt in their response. I ran into a snag with the time I chose for delivery and had to change the delivery address. They took it in stride and happily allowed me to change my shipping information with no objections. When I saw my beardie for the first time I was amazed at how tiny she is (we have several beardies in differing stages of growth from juvenile to adult) and how colorful, bright eyed, and healthy she appears. She is already running around and playing in her vivarium like she's lived there since the day she was born. She's been here less than a day and she has already stolen the hearts of all of the beardie lovers in my home. And there are a bunch of us. If you are looking for great customer care and a healthy beautiful critter, lllreptiles is the place with whom to conduct business.
Very pleased will be ordering from you again here soon he is awesome an has eaten no problems