LLLReptile customer testimonials

Hi Just wanted to thank you for the adorable baby sulcatas! Gamera and Gussie arrived safely on Friday and are doing great! I have been using your store for ten years and have never had one ounce of worry about anything I have bought. Your customer service is brilliant!
Thank you!

My eastern box turtle hatchlings arrived today and boy are they cute! One of them already ate 2 wax worms and a bite of greens. They look very healthy and alert and are such a great addition to the family. Thank you for all of your patience with me and all my questions. You guys are really a great place to order from. Thanks again!

You guys are awesome! The fact that I was told that my boyfriend's baby bearded would be here around 10 to 10:30 the day after I ordered was right on! Excellent customer service and I will definately buy from you guys again!!! Thanks so much! And also for calling and checking up on my card. I think I spoke with Kate! Great lady!

We received our Green Tree Monitor this am. She is beautiful! Thanks!!

Hello, I just wanted to tell you how happy I am with the customer service I have gotten from you and how quickly I received my screen cage for my Chameleon. It was very easy to put together and my Chameleon loves it and even eats his feeders a lot better in his screen habitat. Thank you so much and we will for sure be regular customers to purchase quality products from you.

I must think you a ton for my bearded dragon it's beautiful and I love it so so much Thank you

I got the replacement package today and could not be happier with your service. I wish every company treats its customers like LLL reptile.

Thanks some much!!

Hello LLL Staff,

A group of teachers and I stopped by your Oceanside store today to purchase our classroom pets. The staff was extremely helpful and was willing to answer every question, no matter how many different ways we asked them. The service was exceptional! One employee took the time to sit on the floor with a special needs child and allow him to hold a very expensive designer ball python. That parent (and teacher) will be back later this week to purchase a less expensive ball python for her child. =)

We also noticed how clean and well stocked the store is. There were so many choices. Deciding which pet my second grade students would enjoy the most was difficult. In the end I chose a ball python. My little sponges will be so excited to watch our new classroom addition grow this year.

I will definitely recommend LLL Reptile to all my fellow Vista teachers.

Scorpion Suckers have been received and are in excellent condition, thank you for the promptness and should be a good scare for the trick or treaters this halloween!

Sincerely Yours

Ernest from England

I just wanted to say thank you for my Hogg Island Boa, he is gorgeous. He is warming up in his new home right now. Thanks to Kate for answering ALL of emails before I made a purchase. You guys are great!! Thank You!

I got my order last week Thursday and was so very happy with my new babies! The female Oustaletts Chameleon is so beautiful and so active!I love her so much!! The Baby Brown Basilisks you said you could not sex and I ask you to take a good guess look like a male and female! I am so very happy with these two too! They are so much fun!

Greetings! I would like to thank everyone for being very kind and courteous via email. I would like to give a special thanks to Bruno for taking the time to look at the kiddos and figuring up the credit. He was very patient and all smiles. :) Also all the gentlemen up there today (er yesterday now) thank you for information on appropriate misting systems and the like. Everyone was very helpful and friendly. :) I'm glad I not only finally got to see the store, but since the cages were in Escondido, we got to see that one too. Thanks again everyone!

I placed an order for food and a turtle case on Sunday afternoon and to my pleasure and surprise Both Arrived Today Tuesday the first available day for me to be home. I can't believe your service. My Vet recommended your site. Thank you for your attention and great prices.

Hi,

The Eastern box turtles arrived in perfect condition. After a long soaking, they are in their new home, a 24 x 48 foot enclosed garden...Thanks for the great looking Eastern Box turtles

I ordered from LLL Reptiles for the first time and the process went great I have no complaints. So far thumbs up. Thanks for the 2 Adult red eye tree Frogs.

Thanks

Thanks for the baby albino burm, received it Wednesday. Seemed to be very healthy and active. When tried feeding Friday morning at 3:30am it was no problem, great eater also. Thanks a lot for everything.

I received my Chameleon and Savannah Monitor today and they are awesome! Thank you . Both look great and are exploring their new homes . I would order from you guys again and again. Thanks again.

Theres no way to improve your customer service. I made a mistake when I placed my order (size of bulbs) and when I realized I called and the associate went out of her way to help me. She went to warehouse to see if my items were shipped, she ended up getting the my order and re-packaging with the right size bulbs and I still received my order as stated. AAAAAAAAAAAAAA+++++ service. Thank you

This little guy arrived the other day as healthy as could be. Thank you so much for sending me this wonderful reptile and I really hope to do business with you guys again REAL SOON! I will recommend you to anyone asking for a reliable site that does what you do.

I received them (animals). I am very impressed. Both came in healthy and they ate right away. Great quality, I will definitely use you and recommend you as well. The water monitor ate from tweezers, I have never seen one so calm at this size.

Thank you LLL! We received the 2 Baby Beardies today and they are so incredibly cute. They have only been here for several hours and they are eating like champs!!They were packaged very well and they were comfortable. We just wanted to let you know what a great job you do. We have ordered over 10 herps from you in the past 2 years and every one is still going strong...we haven't lost any! That's why we will continue to get them from ONLY YOU!! The crickets and the mealworms that were sent with the beardies came perfectly with no casualties...I can tell the mealworms are high quality! Thanks Much LLL...WELL DONE!!

Hello, Received the Giant Legless Lizard in great shape. Looks like a very healthy animal. Thank you very much!

Thank you very much. Just to let you guys know, I love your company and I have made many purchases from you and look forward to making many more in the future. I love the simplicity of your website, your low prices, and your dedication to customer service. Thanks again!

I just wanted to let you know how pleased I am with the arrival of my glass cage. I was really concerned that it would arrive cracked or broken. It was packaged well and is in pristine condition. A JOB WELL DONE! I live in Colorado and appreciate the care taken. I will recommend you to everyone. Thank you!!!

The fire belly toads are all in great health! Each ate on the first day. Lately they've been calling to each other a lot. I couldn't be happier with them! They arrived earlier than expected, which was a nice surprise. Thank you for the great service!